Very happy with service, found item I wanted at very good price compared to other retailers. kept notified of order tracking, which arrived promptly on date given. Excellent service. Would use again. ...Jill Longman
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Fantastic service provided! ...Hari Parmar
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The valor parts where unavailable but you had an alternative which were just as good and fitted perfectly, the delivery service was good and prompt. ...Monty vitow
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Excellent, efficient will definite use again
Thanks ...Stephen meakins
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Excellant service!! ...Karen Sykes
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Fantastic support for a faulty showerhead. Delighted. ...Gerard Fradley
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Brilliant service, ordered Sunday, delivered Tuesday! ...Myra Field
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Prompt, efficient and relaiable. ...Robert West
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Really impressed with service received. My order was delivered on time and we were kept in formed every step of the way. Will definitely use this company again. ...LORRAINEJACKSON - ROSE INTERIORS LTD
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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