I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
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Thank you for keeping me updated on my order. The part arrived yesterday and was packaged well. You let me know by email when the part would be dispatched and it arrived when you said it would. Thanks again
...JAMES SCANLON
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Efficient ordering and delivery thanks
...Jackie McQuiston
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Rachel
As requested, Im confirming that we have collected our order.
Thank you for your very efficient service.
...Robert Hodgson
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Easy to order and free delivery too. Good experience. Thank you
...James Muff
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The service from mytub was first class. Thank you.
...JOHN MCCARTHY
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excellent service, happy to recommend to any other buyer
...H W Gravell
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Excellent customer service, keeping us informed about the delivery date for our order: thank you!
...Maurice Whitehead
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Good all round service in terms of website easy to use & better than most, keeping me informed on delivery date I didnt have to go checking order status - you sent me helpful emails, product availability, price, and order turnaround.
...David John Akerman
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The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price!
...Laurance Knight
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£
£191.41 
