The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom ...Roger Daley
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I would recommend this business without reserve, a very good and helpful service which is all one can ask for. ...Charles Young
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Many thanks for an excellent service and very efficient customer relations. ...David Calder
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Excellent service with plenty of emails to keep you in the loop regards what you purchased. ...Robert Edge
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Excellent service from Customer Care, if delivery is as good as order placing then this is a First Class Company to deal with !!! ...Dennis Underwood
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Very helpful staff, good communication throughout. Would happily use again and recommend to others. Item arrived as expected. Many thanks for your great service. ...G Martin
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Exactly as dscribed. Item delivered quickly. Thank you ...donald clark
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Excellent service. Great value for money and goods delivered on time. ...Derek March
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Arrived earlier than expected but better than late. In good condition and colour. Very pleased. ...Mrs V Harris
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Order arrived Friday one week after I ordered it. I was in no rush as I just wanted to replace a water filter. However, ifsomething had been broken and needed urgent attention this would not have been a good service compared to many other internet trading companies.
Price good especially as I ordered enough filters to get free delivery. ...Mr Ian McEntee
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