Having been without a boiler for several days, had the runaround from a well known national gas company and a wife threatening to divorce me and emigrate back to her homeland, your swift supply of a part, which mysterious the aforementioned gas firm couldnt source, was extremely appreciated.
In particular, I would like to commend Christine for her help and the urgency she clearly demonstrated. Without her actions we might still be shivering and by now slightly smelly.
With everything back to normal, the one downside is I get to keep the same mother-in-law!
...Barry Driscoll
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Hello,
Your shipping has been OK to day not yesterday as announced. All is OK, Ive checked the contents, the three items are as expected.
Thanks you very much.
...Paul Philippe NUTTIN
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Painless to order and delivered promptly to my door. Excellent service ...Ken Lamb
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Excelllent service ...Mrs M E McEvoy
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Good service in my opnion, delivered on time as stated, and left with a neighbour as requested.----- Did what it said on the tin!!!!!!!!!!! ...DAVID JACKSON
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Great service. Part arrived promptly and as described. Would highly recommend. Very pleased! ...Liz Morgan
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Ordered on Friday and arrived the following Monday. Excellent service - thank you very much ...Stella James
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Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we ...Mr. Anthony Hopkins
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Very pleased with the help, service and price received with my recent order for Vailant flue parts. ...P Routley
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We had looked everywhere for this matching tap! and then found it easily on your web site.
Have found the customer service excellent. A big thank you to Christine. ...Joan Walker
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