Excellent web site and excellent service, delivered on time will def use again ...Pauline Williams
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Wonderful service - and you even realised when Id ordered the wrong thing - psychic too! I really appreciate that you emailed me to check what I actually needed rather than sending exactly what Id ordered. Thank you. ...Wendy Thompson
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
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Excellent service ensured that I received my urgently required order the following day rather than after the Bank Holiday. Very satisfied. ...Reginald Harlow
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Kept informed about order. The goods were well priced and staff were on hand to answer any queries.Thank you. Will definitely use service agaien ...Jacqueline Hodgson
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Excellent delivery service, & total bill considerably less than Amazon.uk would have charged ...RA Pettifor
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Really awful delivery. Took well over a month for item to arrive! ...Watersplash Club LTD
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Ordered an item (3 way inlet valve) for my washing machine on 22/4/2011 and did not receive the item until 10/06/2011.Although Jeanette kept me informed and always emailed back, I received a faulty/broken item twice (packaging was not very good). Wasting money on the laundrette I finally arranged myself to collect the item from the local parts center. Meanwhile the washing machine motor had rusted and when fitted the item the washing machine was broken. In the end I bought a new washing machine and my advise is to go to your local parts center rather than going through this website. VERY DISAPPOINTING! ...maria cox
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ordered item all seemed well told 7-10 day waiting online staff were very helpful but near 4 weeks later still waiting told item will be with me now in 5 days at most not convinced yet ...kevin maguire
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really impressed at the speed of delivery. A great service and a fantastic price, the whole process was faultless. Mytub will be top of my list for bathroom and plumbing needs ...William Jack
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