Excellent service,very quick delivery,great price and great product with excellent comunication. ...Andrew Jackson
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Very good service and a good price. I would deal with My Tub again. ...George Vince
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Good service as old parts out of stock. Now received and fitted. oven fixed!
Slow supply not My tibs fault, but they chased it up well. thanks CHris M ...chris mansfield
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So pleased I was able to still buy the correct vermiculite for my Valor gas fire. I bought a cheaper pack first, of a different brand from another company, which had larger granules. Unfortunately, I found it caused quite loud popping noises when the fire was on. Using the correct vermiculite bought from your company has made all the difference. Also, it was delivered within good time. ...Julian Willis
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
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Rachel was excellent in proactively tracking down the part we required before any other company could get it to us. She was a pleasure to deal with and demonstrated excellent customer service, a skill that is unfortunately so hard to find these days. Thanks Rachel. ...Beth Alcorn
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Had great difficulty sourcing a small waste drainage joint needed to complete a refurb bathroom and My Tub had one and organised a UPS delivery which came 2 days later so job could be finished. For such a cheap part cost I was most grateful that My Tub were prepared to supply this part to me. Thank you for your service, it was much appreciated. ...Linda Crook
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Package arrived in good time - thanks ...Gordon Parkin
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Very quick delivery and well packaged. Thank you ...Murray Sinclair
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There were a couple of problems, but the staff were outstanding in seeing the situation resolve, they were really helpful. Thanks ...elaine.willett
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