Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there
...Miranda Thomas
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Great, prompt service.
...Tracie Lewis
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Parts exactly as ordered and good delivery, greet job.
Many thanks
...Dr H. Williams
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back.
...Philip Shaw
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Very good service- the shipping cost went up because of the end supplier. The gentleman at Mytub was so apologetic and was more upset than me about the increase! He is an asset to your business. The shipping was also very good and arrived as forecast.
...Michael Ascherl
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Nothing bad -helpful response, competetive price and timely safe delivery
...Paul Dyer
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all goods as decribed, reasonable price, free delivery. Most useful thanks Joe
...Joseph Brack
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email sent to advise day and time of delivery, item delivered at the time expected
excellent service
...Milton Armstrong
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Excellent service - thank you. Goods arrived in perfect condition and exactly when they said they would be delivered. Would definitely recommend you to friends and relatives.
...Sue North
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Excellent service - arrived very promptly.
...Carole Richardson - Chichester College
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£
£85.69 
