I was very pleased that you managed to source a limited product, when you did not have stock. ...Mr Brian Humphreys
|
Great service! Very impressed with your e-mail communications and quick order processing and delivery. Thank you! ...Lyn Hughes
|
Not very impressed. I ordered a white REGAL slim Line S374001 6L Side Supply, and you have sent me a black Conceala S6216.
Not much use to me, so I will be in contact with you tomorrow to get the order right.
Alan Spencer
------------- ------------------------- -------------------------
Hello Alan
Very sorry this has happened, I hope it does not cause to much inconvenience. These errors are extremely rare and we will rectify ASAP.
Regards
MyTub ...Alan Spencer
|
Excellent overseas service. Quick and helpful.
...Mike Enns - Aurora Geosciences
|
So far excellent - going to collect coals from Plumbs just hoping can find the place! ...Mrs A Cam
|
Excellent service, very helpful customer service. Thank you
...c sen
|
I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer. ...ken golding
|
Order delivered promptly. Good value for money. ...Mr Graham John Jeffery
|
I recently had a domestic emergency with a broken diverter valve in our en-suite Aqualisa shower. Having done an internet trawl, MyTub seemed to be the only supplier with one in stock, when even Aqualisa the manufacturer had none. Your sales team gave me great advice over the phone and I ordered what I believe was the last one left across the whole supply chain! I paid the extra for next day delivery and hey presto, it arrived as promised yesterday. It was exactly what was required and my plumber fitted it this morning. Job done ....... what else can I say!!! Thank you .... outstanding service ....... Happy Christmas !!! ...Richard Lewis
|
I was pleased with all aspects of the service provided. The item was as described on the website and was received on the date specified. ...Andrew Heyes
|