|Easy ordering process and prompt replies to lead time enquiries. An alternative product was offered where the one I was interested in was discontinued and at a competitive price. Good and accurate communication on delivery. I would definitely use again.
|Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o
...Geoffrey LLoyd Evans
|Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped
|Excellent service. The item ordered was a specialist item and arrived exactly as stated in the email notification. The price was cheaper other sites and significantly cheaper than local distributor.
|product spot on just one comment this was ordered for delivery and a date was given to me aprox date for delivery then it changed in the next couple ov days i had to go and pick up you should not exept an order for delivery in the first place on line i will look forward to your comments thanks stephen
|Fast and efficient service. The order was delivered exactly as specified on the date advised.
|Following the receipt of a damaged item, one quick phone call and a replacement was sent and the damaged item collected. Would certainly use this company again.
|A very impressive service! Excellent communication throughout and delivery exactly as stated.
Thank you so much.
...Mrs. S. W. Hewitt
|Very efficient service. Order delivered within three days and on the day promised.
...Mr C J Dale
|Fantastic Jeanette, - great service and I will be happy to say so