|Excellent service- product a bit expensive but good communication, fast delivery and did exactly what was promised. Would use again.
|The parts were just as we needed and arrived packed well and within good time.
They were reasonably priced and we would most certainnly use this service again for any of our plumbing needs.
...Jill Bull - Inclusive Care
|I did wonder when I had an e-mail delaying delivery confirmation for a week, but 3 days later delivery was was confirmed and Sunvic valve and actuator arrived on the day quoted. I will have no hesitation in buying from you again.
|Many thanks for the prompt execution of my order and will certainly recomend and use your services in future.
|I cannot fault the staff at My Tub. The customer service is excellent and I would not hesitate in recommending My Tub to people I know. Thanks for all your help.
|This turned out to be a very lengthy transaction, but your staff were very helpful throughout and we got there in the end.
|Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
|Excellent personal service with regular communication.
Really impressed by the trouble the team went to for my small order.
|A speedy delivery and very good service. MyTub kept me updated at all times.
|Excellent service, Ease of ordering, Replying back to my email within 6 hrs, Delivery of part at my address within 24 hrs. It was all EXCELLENT EXCELLENT
EXCELLENT Thank you so much.
...Mr D Maycock