I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
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Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
|Many thanks for the very prompt delivery of my order and the trouble yiou went to get the basin which was ob
solete and out of stock .I have no hesitation in recommendnig any one to order from you.....Lawrence Kendall
...Mr Lawrence Kendall
|Very good service and price ,I have told all my friends how good MY TUB is,i will be using you again Regards R Walsh.
...Richard Walshe - Richards fittings
|Fab service from the team at Mytub - especially sorting out my problem after I ordered the wrong item!!!
|The service received was very good,and the goods arrived promptly. - A satisfied customer!
|All is ok, the delivery cost is a little high.
...Chan Wai Yin - William
|Fantastic service! I needed a part for a boiler and the website search allowed me to find it very quickly - it seemed quite rare on other sites. Not only that but the price was excellent and free delivery included! I tried to phone the order in but was told the site was down but to email for a delivery estimate and then order online. I noted the urgency since it was January and that I have a young family. The part arrived within 24 hours and the boiler was fired up and working properly within 25!
Great service and would not hesitate to use again
|Service very good, but a timed delivery search would be an advantage.
|The items were delivered quickly and were well packaged. The delivery driver was very polite and I would definitely order again from mytub. Many thanks.
...Mrs Joanna Littlejohns
|Easy to navigate website desktop version, Wide range of products, Great Service, Good Prices, Fast Delivery, top marks, will use you again and recommend you!