Quick delivery and exactly as ordered. Will definitely use again.
...Robert Suckling
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While you did not have what I wanted in stock you rang and gave me a date that you would send it after ordering from suppliers.
You further advised it was being sent and the date which I would receive it.
I have now received it on the day you stated.
I must say that your customer service is excellent and top class, and keeping me advised of progress was very appreciated.
I would without question recommend you and will use again if required.
Thank you.
...Chris Franklin
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So far excellent - going to collect coals from Plumbs just hoping can find the place!
...Mrs A Cam
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Great service, before, during and after sale.
...Preston Trevor Farrington
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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So pleased to have this obsolete part delivered quickly. Great service.
...Katharine Adamson
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Got the right product in reasonable time at a good price - Thanks,
...Mr David Beattie
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Took a while to receive but i expected that. Goods arrived as described.
...Allan Docherty
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Fine service, delivery as expected , in Denmark.Thanks.
...Poul Joergensen
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£
£625.14 
