Item delivered on time and is just the job matched existing taps in bathroom.
Good service and no problems ...Kenneth Manners - None
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All as ordered and rec,d quickly ...Chris Dulake Plumbing
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Ordered my toilet cistern lid through my tub as they had by good reviews. Even though it took a couple of weeks to arrive due to out of stock their customer service was excellent and my order status was well informed so I know when it will be ordered. I was even able to change my order date! Would recommend to use them. ...Mrs Chapman
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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My Tub were very helpful during the ordering process with good and regular updating of information until the goods became available. ...Ian Birrell
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Thanks, found the part difficult to get anywhere else, your ordering system and communication was great. Despite the Xmas rush it arrived on schedule and just in time. ...John Armstrong - Mr
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No problems at all, kept me informed and delivered when you promised ...Rod Henderson
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They where unable to immediately supply my product, but I was informed of the delay and kept up todate.
No problems, I would use them again. ...windridge Coatings
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Thank you for your good service with my order. After an intitial date of four weeks delivery Christine desrves a mention as she despatched what you had to get me going and the remainder followed a week later not the four weeks as we feared - not bad service - thank you. ...Daniel
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very good service, our order was delivered when we were informed it would be, a fast and satisfactory service. The web site was easy to use on a lap-top. The product was exactly what it should be. I shall use My Tub again should the need arise. Many Thanks
...Patricia Young
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