Got part but feel delivery cost was excessive it was near as much as the product.
You need a simple postal mail option for small items. ...Damian Adams
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Very pleased with your helpful service and the delivered products ...Geoff Williamson
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I got the package, all right ...Lajos Sándor - Heating Company Kft
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Just what I was looking for and a quick delivery. ...Norman Scott
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Very pleased with your service. The radiant for my gas fire fits perfectly, arrived on time, well packed, all went smoothly - thank you! ...Julia Vellacott
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easy to use website, good service, kept me informed of every stage of the delivery. ...Daniel Carr
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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the two thermocouples arrived quickly and safely ...richard henderson
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Hi. I have recd my order. Thankyou ...mike sewell
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Very pleased with the service.
The item was delivered on the date advised. ...Mr R J Vine
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