Excellent and fast service as always. Thanks. ...GaryJones
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Couldnt have been easier. Fast efficient and simple. Thanks. ...john Price - Maxsym
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Dear Christine
Just to let you know the grates arrived today. Very pleased with the service. Thank you.
Kind regards, Bob ...Bob Begley
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Bit of an issue with the web site.
But Im assured this is going to be addressed.
But of an issue with the delivery which was promptly sorted.
Apart from the initial issue bit long to explain all good.
I Rose.
Hatfield. ...Iain Rose
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Great service. Product competitively priced and delivered bang on time. ...Ian Hunter
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Very good service and a good price. I would deal with My Tub again. ...George Vince
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The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
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Hello
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven ...Susannah Leyden
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Good communications during order process goods arrived at stated time overall good service. ...Neil Keeler
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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9 ...Mark Bradley
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Very pleasant service - which is why we used you rather than another supplier of the same product. Very prompt and positive response to our price match request. Highly recommended.
...Joanne Ison
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