Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou
...Clarry Marriott
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Thank you received my order, item has been fitted, great service
...Michael Brennan
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A company that looks after its customers and does everything possible to complete their order . First Class
...I.E.Ralph
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Good communications and excellent service again.
...Caroline Steel
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I was extremely pleased with your service. I collected my order and it was waiting for me as arranged. Thank you very much.
...Mrs S.W.Allan
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Right part delivered promptly. good service
...Andy Hayter
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Good fast delivery of quality parts.
...Graham White
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Thank you for keeping in touch throughout the process of ordering this obsolete model, from factory in England, to safe delivery, Wednesday as promised, at warehouse in Paisley. I was very suspicious it would not arrive or their would be vagueness as to the order in the warehouse, which would have meant an irate husband, who had made a 25 minute boat journey and motorway drive, calling me to "deal with it". That scenario did not happen and the young gentleman at the warehouse carried the heavy basin to the car boot without being asked. Thank you for your calls on the morning as promised, your frequent e-mails, and your courtesy . Well done team Mytub, and all you kind young people, your Mums should be proud of you. Regards Patricia Girard
...Patricia Girard
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My goods arrived within a few days of ordering. No problems. Would happily order again in future. Thanks.
...Matt Carey
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Many thanks for your prompt despatch of the hinges they are perfect. Great service.
Many thanks
Kenton
...Kenton May
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£
£47.56 
