|A great on-line purchase experience excellent service with excellent communications.
|very good service very helpfull staff very promt with my order will use this company again soon
...michael john barratt
|I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
|Very satisfied with the service I received thanks again. A wright
|MyTub worked really well to hunt for a suitable gas valve to replace a discontinued model. Prompt delivery. Thanks very much, highly recommended.
|Really impressed with the service and speedy dispatch of order!
...Gina L. Mason
|Couldnt have been easier. Fast efficient and simple. Thanks.
...john Price - Maxsym
|good communication, but delivery times are excessively long for no real reason.
prices quoted are excellent, although an automatic option for collect at store....without having to 1st pay p&p, then get a refund should be offered.
overall very pleased but if I required a part urgently, I would look elsewhere.
|Brilliant service. Very well packaged.
|A timely and eficient srvice - thank you
...Hubert John Lynch