Excellent service and communication throughout the process of the order
...Kirsty Ellis
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Very good!
...EPD Singapore Services Pte. Ltd.
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
...Tracy Reinmiller
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The website was easy to navigate, quickly finding what I wanted. The rest of the process was smooth. The grab rail arrived within a few days of purchasing it.
...John Mellon
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I have nothing but praise for Steve and his colleagues. I ordered a discontinued Ideal Standard bathroom sink from you. Steve called me and advised it might be better for me to collect rather than wait for delivery with the risk of damage. He had already confirmed its condition as 100%. It was not there were scratches and stress marks. Steve then located another for delivery. this arrived scratched. He then located a third this seems to be undamaged. Each communication has been responded to quickly and efficiently. Peter.
...Peter Short
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After I discovered I had made an error in what I ordered, I requested the order be cancelled and the folks at MY TUB quickly cancelled my order without a problem. Excellent service!
...James Bailey
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I found My Tub website easy to use to place my order they kept me informed until my order was delivered very efficient
...Sylvia Lanchester
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Placed the order and was contacted by a very helpful chap at MyTubs to say that the part I ordered was obsolete but that they had one to send me. He range back to check that I had ordered the part from the pt number and not by the picture as there is another almost identical. Really chuffed with the customer service. Would recommend.
...Nicola Phillips
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All fine. Good service.
...Robert Curtis
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Seat arrived correctly and on the date said at the order. So all happy.
Thank you.
...Stonebond Properties
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£
£47.56 
