|Great service and terrific staff. Thank you so much for getting my order to me in time.
...Mr Simon Morrell
|part arrived today. excellent speedy service. would use your company again. thanks alot
|Good, quick efficient service. Very helpful. Easily found what I required on your website.
|we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
------------- ------------- --------------
Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
|Excellent service, part arrived on Thursday before 8.30 a.m. thank you
|Good shopping eperience and speedy delivery.Will use again.Thanks
|As described, although not sure how I ordered 2, only needed 1.
Postage very costly too!
|Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
|I FOUND THE SITE VERY EASY TO USE AND THE SERVICE 1ST CLASS. ONLY THING I WOULD HAVE LIKED WOULD BE PICTURES OF ITEMS AND FITTINGS, APART FROM THAT NO FURTHER ACTION NEEDED.
|very goodservice, and client very pleased with the boiler. thanks she now has a nice warm house again.