|I was very happy with the items and found the customer service to be too a very high standard.
I would use this company again when required.
|Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
|Excellent service in terms of updates on the expected delivery date to the store where I picked up the item. The lead time was a bit longer than I might of hoped but I was warned of that as soon as the order was placed and so not a great problem. Excellent value for money - about half the price of other quotes I had for the identical item.
|Delivered on confirmed date,every thing o.k.
|Brilliant service. so happy product was exactly what i requred, looking forward to shop with you again
|Thank you very much. Outstanding customer service and communication.
...Angelique Jill Faure
|An excellent service received. The order was received very quickly and the item was great value. I will most definately use again! Many thanks.
|five star service
|Very pleased with goods, had searched for days to find the exact basin I was looking for and found it straight away on mytub! Ordered and received everything in excellent order.
Would recommend to anyone quality etc is exactly as stated and the service is excellent.
Have given out the website address to a few friends so hopefully they should order from mytub, a great website, good value and extremely helpful with any queries!
10 out of 10
...Mrs Marian Milne
|I was extremely pleased with your service. I collected my order and it was waiting for me as arranged. Thank you very much.