Very good service. Kept me informed and showed high standards of customer care. I would recommend with no hesitation ...maysan alnufoury
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Hi,
Part of my order was missing but staff at MT and at my local supplier could not be more helpful. Well done My Tub, customer service gets a 10 from me ...Martin Frain
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Description of product was with SIDE or bottom supply. There is no side supply. Also described as having components pre-fitted, this is not true. I expect a partial refund for the inconvenience of this. Please respond.
Thank you
P.Joslin ...Patrick Joslin
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Extremely satisfied. Goods arrived on time. Will certainly consider using My Tub in future. ...Angela Trowell
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First impression counts! I telephoned this company to enquire if they could supply me with a high efficiency, fast recovery Grade 1 copper Cylinder with 28mm coil, constructed for thicker copper sheet 1.7mm2mm rather than normally produced copper thickness cylinders.
The company representative who took my initial enquiry was very competent, quick to grasp what I wanted, he suggested options for me to consider, then rang me back within an hour to provide me with a detailed quotation inclusive of delivery. I accepted the quotation and asked for representatives to contact me to arrange payment, and subsequently provide me with prior notification of the delivery date.
The entire process from my first call, and subsequent communications were with the same company representative througho ...Ronald Coleman
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Thanks very much took a week to get the part but you were the only ones who could come up with it, I had already tried three other parts suppliers cheers ...Dave Harris
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good service, friendly staff ...edward newell
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I had been searching for ages for a thermostat for our boiler, but it seems our boiler is so old that there are no thermostats available that fit our model anymore. Almost about to give up, I contacted mytub. Laurie was super helpful, and found two separate parts we could purchase, and put together to fit our boiler model. The parts arrived last week, and now we finally have a working thermostat on our boiler :-. Laurie was really really helpful-thank you! ...Claire Higgins
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Kept informed of the delivery dates throughout the process. Received a rapid response to my emails. 2nd order with this company. Will use again. ...Gary Mallinson
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MyTub did an excellent job, total satisfaction. Even though I originally ordered the wrong item, they were happy to help replace it with the correct one. ...Julius Ross
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