|Goods arrived promptly well packaged and as ordered - thank you
|excellent service. My order arrrived next day.
|Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service.
|First class service. Speedy, value for money,would & will use again and again.
Many many thanks. Phil
|I was really concerned when your email gave the delivery date of by 31111. As the part was needed immediately I rang your customer services department on 211011 and this was looked into. I was pleasantly surprised to be told that the part was on its way and would be with methat day which it was. Now fitted and working perfectly. Was pleased with service but would be better if the email gave the correct delivery date to avoid my panic. Thanks.
...Mrs Claire Harrison
|Can not Remember when i placed my order, but i would guess about a month ago. Kept getting e mails saying That the order had a confirmed date of delivery and then getting an e mail the next day saying order hadnt arrived yet and that it was being chased up, day after day of this went by until eventually it arrived.
I appreciate that it seemed that you were having problems sourcing the item, but it just went on too long.
...a f plumbing and heating
|Order now completed satisfactorily. Thank you for your service.
|Great product, great communications, fast delivery, many thanks!
|many thanks, good price for part, good delivery, good communication, would buy from you again
|The service is very good. Items are always delivered on time. Also when I text for any information I am always updated as soon as possible.