|The solar S1 arrived as advised thanks.
|When the wrong product was delivered apparently the fault of the manufacturer that despatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call centre.
|I had no problems using this site. The items I ordered arrived on the dates they promised. The question and Answer system they operate is really good. I had a couple of queries that were quickly answered.
I would recommend this site. They supplied the items I wanted quickly and efficiently. I will defiantly use them again.
...KMS Facilities Group Ltd
|Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
|Very good service. Order status was updated at each stage and was delivered on due date as promised.
...mike buckley - TLC Property Services
|Thank you guys, for getting this order to me! I just received it today.
I appreciate you going the extra mile to fill my order, I really needed these parts.
Have a great week!!
Just a short note to thank you very much for the excellent communications over this matter. It demonstrated exemplary service and I hope to use the company again soon.
|Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.
|Excellent service, kept me regularly informed of order status & order delivered on stated day