I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
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Easy to order on website, however the statement on the website regarding free delivery on orders over £35 is misleading our order was over £50 but as it was not a stock item it cost £15 delivery. Not impressed.
Order arrived within 48 hrs after order, tin damaged but it didnt affect product. ...David Williams
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Excellent service, email communication of order status is first class, will make this site my first point of call for all of my plumbing requirements, thank you. ...David Birch
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Efficient ordering and delivery thanks ...Jackie McQuiston
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My feedback has to be positive, I had exactly what I ordered delivered the next day as advised without any hasle.
My compliments on a great service, Thanks ...David Bonnell
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Very impressed with the level of service, will definitely use again ...Ian Brooks
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Excellent service it arrived on the day I was told , 5* ...miss sarah lee
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very good got was advertised
and also a telphone call to them to adiveson fitting and is on and working
many thanks vic ...victor a hill - private
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Hello there
Well, what can I say........
Great service from you guys, delivery date communicated and met. Product arrived safely and when stated.
What more can you ask for, thank you! ...Mark Hawkins
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Excellent service, competitive price on this item. Tap fitted and customer very happy. ...Raymond Newman G & H Plumbing
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