Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
Ken Smith ...Ken Smith
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My tub were quick and efficient at processing my order also
Were very good at keeping me informed of the status of the
Order
The only thing I felt a little misleading on the Internet
Was they put in big bold type the price of one carbon brush
As the price I thought was a pair as you usually buy brushes
In pairs, so I had to pay more postage and ring for the other
Brush.
Can you please change your browser content to stop people
Purchasing one of the product and thus save duplicate p&p.
Thank you.
...Paul Carter
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Good service. Item was not in stock. Kept me informed when I could expect delevery. Very helpful Company ...J. Griffin
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Excellent communication throughout the order process, competitive price and 2 day delivery. Would use MyTub again without hesitation. ...Iain Richardson
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no issues - ...KEN ROBERTS - HOYA LENS UK LTD
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Excellant Service ...Royal Bank of Scotland
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My order was delivered on time. Unfortunately I shall have to return the item not due to MyTub and order an alternative product. I queried this on the customer service email and received a prompt telephone reply. I shall certainly recommmemd My Tub.
Thanks Very Much. ...Mrs Brenda Bell
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Slower delivery than competitOrd but more attractive price ...Paul McFadyen
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Great customer service and amazing delivery speed. Very impressed. ...Juan Jose Carlier - Inter-American development Bank
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From start to finish mytubs customer service has been excellent. I was kept informed every step of the way when my item had been posted up to the point where it had arrived at the pick up point. Thank you for a smooth and fast service. ...James Duckworth
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