Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.
...Raymond TOPIN
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Order collected from local centre. Fast, efficient and excellent customer services.
...SUE MILLBANK
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Everything was fine
...Mr Timothy Wettone
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Will use again and service was good as well as the communications
thank you very much
HAVE A HAPPY CHRISTMAS
and A GREAT 2012
...Robert Palmer
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Thank you. I had got my order but you dispatched it with one day delay!
...Ryszard Wojcicki - RW Building and Maintenance
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Excellent service - arrived very promptly.
...Carole Richardson - Chichester College
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After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
...Sandra McCrindle
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delivery made as requested and on time.
...Pauline Robinson
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The lady who dealt with my enquiry and order was very helpfully and sorted out the best option for me. The order arrived quickly with no problems and at a good price, thank you.
...Victor Wattley
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Excellent service and very helpful delivery man. Will certainly do business with you again.
...Aidan Harrison
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£
£477.23 
