I ordered the product I needed on Tuesday and it arrived on Wednesday. What fantastic service - thank you! ...Caroline Green
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were the cheapest price i could find, kept me up to date with my order even after delivery, will use again and highly recommended, thank you. ...anthony hall
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub ...Paul Witts
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Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
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Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
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Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers ...Carrianne Hall
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All good - no problems. Correct part, good price and delivery, whats not to like ...Arthur Dalton
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Ordered on Friday and arrived the following Monday. Excellent service - thank you very much ...Stella James
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Althougthere was a delay in fulfilliing the order, I was kept informed on what was going on. The original part I ordered was no longer available but an alternative was provided. Thank You ...Mike Walton Property Maintenance
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My order of a gas fire radiant was dealt with promptly. I was also kept informed about the progress of the order. ...Gordon Fullerton
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Very quick delivery and well packaged. Thank you ...Murray Sinclair
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Great service. Ordering process very good in that always told where are in the process.
Could do with a time slot re delivery rather than just a day. ...Anne Drysdale
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