|I ordered a Twyford Barbican basin from mytub because I love this piece and I could not find it here in France.
Mytub was the only company on the web to take international orders so the choice was made.
In a matter of ten days my twyford basin had arrived, in perfect condition because it was packaged extremely well in bubblewrap and wood casing.
These guys are real pros, they also kept me informed with updates to my order pretty much everyday...
If I ever need other pieces I need that I cant find close to home I will go with Mytub again, no hesitation!
|An excellent service, kept in touch throughout. Had a small problem over delivery times/dates, but all was sorted to my complete satisfaction.
...Mrs Brenda Braithwaite
|The taps arrived as promised and the quality appears good.
|Thank you for your help and prompt service.
|Most prompt and friendly when I was negotiating a different delivery address
|Your price was competitive but the item took longer to arrive than I would have expected. I suspect that it wasn't actually in stock and had to be sourced. Apart from that, no problems. Item fitted and all working well.
|Very efficient ordering system. Arrived within a couple of days.
In my original call the person on the end of the phone helped to locate which branch held the part I needed (you only had one) so I could add this to the comments on the order. I don't have her name but she was very helpful.
For security reasons,I don't usually like ordering on-line so would have preferred to order by phone.
|Great communication throughout the transaction. Will use again
|Excellent service, kept informed from start to finish. Good prices and free delivery. Would definitely recommend and use again without hesitation.
|Very good prices and service, let down by a long delivery time. My order was placed just before Christmas so didnt expect delivery before early January. However I was disappointed to have to wait over 4 weeks from order to receive the goods. Apart from this the service is excellent, and I was kept informed - although this was often of ever lengthening expected delivery dates! A tracking service once goods are on the way would be a helpful addition. I would use this supplier again, as long as a short lead time is not essential.