On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
|
Good morning Sophie, thank you for the delivery information, order received before 9am this morning.
Excellent service, price and delivery my complements on such an efficient organisation.
...Michael Arnison
|
Very pleased with product and service provided. My plumber found it easy to install, and it works fine.
...Tim Bartlett
|
Great service from placing the online order through to delivery of the item ordered. ...Michael Gullis
|
Kept very well informed of order statues and swift delivery. Really pleased ...W Tuckey
|
I am very impressed with your service and will definately recommend you to my friends and my friendly ...Anne Aggiss
|
Excellent service would do Buissness again. ...Noel Magill
|
My Quinn radiators arrived on time and in perfect condition. ...David Lynd
|
good prices, excellent service, friendly and helpful staff. Would not hesitate to recommend ...Ms Montague
|
Excellent Service. Excellent communication. and Fast delivery. WELL DONE. ...Vinroy Blackwood
|