|Best price on the net for my item with fast, free delivery. Will definitely use again and recommend to others.
|Fantastic service and really helpful chasing down delivery
|Great web site, not being a plumber the images to help with identification are very helpful
|Good prompt delivery and an easy to search website. I will certainly use again.
|Hep20 product good - as expected - morning delivery was great - six day lead time from order was one day ever expectation - online support was fantastic
...marcus Payne - Ecogas Boiler Services
|PCB part safely received and fitted by plumber. Pump restored to good working order thank you.
|We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
|Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
------------- ------------------------- ------------------
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
|Excellent service from start to finish! Communication all the way through!Would certainly use again if needed !
|About the best price I could find for the product. Delivered in a timely fashion, you kept me informed throughout. Very pleased, good service.