|Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
|Took a while to receive but i expected that. Goods arrived as described.
|Good communication - good service - great prices - will use again.
|Great communication, items well packaged and despatched extremely promptly. Cant fault it.
|excellent item exactly as described, deliverd very quickly thank you very much!!
|order received way ahead of expected time - thanks to christine for prompt attention and regular information up-dates
would definitely use your site again and recommend to friends
|order received at 0815 Friday 220113 thank you
...mr peter cappellini
|I found this company great to deal with, and I will certainly buy from them again
|Brilliant service . Beyond my expectations.
|Tub is fine and price is competitive.
But when the final delivery date was updated, there was no email notification. That caught us out as no one was available to bring it into the property. So it was left outside until the evening. Driver was very helpful though and did his best to leave it on the private footpath.
...Man Pan Wong