|Following damage on the first delivery the replacement arrived very well packed but still with two bent pins at the end of the bulb!!! This obviously did not happen in transit. It seems that a consignment delivered to you must have been damaged. I advise checking before delivery. I have managed to sort out a bulb so that it is usable and it seems OK.
Regards Phil Barden
...P J Barden
|Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks
| excellent service thank you
...Karine Cheong LY
|Great service thanks
|first time user,very good service,competitive price,received 31111
...Stan Dooley plhtg
|order completed as stated many thanks
|re-assuring to get the stuff quickly and easily, no problems, no hidden charges, well recommended
|Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action.
|thanks. your response was prompt and helpful especially in the face of so many changes to the order and availability.
|Very helpfull and quick delivery.