|In reply to your request - we now have thank you all our requirements. It was a prolonged procedure. The units required where not available although they were on your list of products so I had to buy them locally. Each time I asked something else was not available. Your staff were excellent at all times and I cannot blame hem for lack of stock. One more thing and I know it was my fault it is not clear in the graphics that when you order from the page I expected to get the whole unit so when I ordered against the page your people had to inform me that for instance I only got the basin not the pedestal. I felt that as a designer of web pages myself it should have an underline that the facts are that you are not getting as the picture. Easy for you but not for the average layman. Than
|Excellent service. I ordered a couple of toilet seats with lids(TIG1461WH) that were shown on your site as no longer available, however as I was still able to go into the site and place the order I hoped/assumed that the no longer avialable notation was incorrect. I had barely placed the order and received an automated email from you before one of your sales representatives, Laurie, was on the phone explaining the error of my ways and checking stock availablity on two alternatives and which he confirmed you had in stock and that he would subsequently arrange to be dispatched. Very impressive.
|Thanks, bit slohw delivery, but good service, good prise. Thans again
...Marios Boiler Service
|Excellent service, been struggling to find this item locally but placed the order and 2 days later it arrived.
|Very helpful responses, good communication and prompt delivery of product which needed extensive sourcing.
|Thanks for the e-mails keeping me in touch with my order,and for your quick delivery!
|Very pleased with the product, service and delivery. My order was completed and delivered as stated. Ordering from the web site was easy and when I emailed for further information I received quick and accurate reply.
|Delivered a day early, cheapest price on the internet.
|Excellent product, great service. My bath screen was delivered at an agreed time by a local supplier.will be using my tub again.
|Really good communication and service. I used this company a few years ago and remain as satisfied today as then.