|I ordered an ignition and pilot assembly for an obscure gas fire and it arrived two days later. Thank you.
|Thank you for keeping me informed of delivery. The items were very well packed arrived in one piece.
|Goods delivered, in good order, on date that had been stated. Excellent customer service and great prices. Highly recommended!
|Good comunication but no dilivery on time.
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As this item is made to order from the manufacture, there is no stock kept anywhere and we were unfortunately in the hands of the manufacture to give an accurate lead time.
Sorry for the inconvenience.
|I was very pleased with the service and the goods were delivered on time and well packaged I would use this company again without doubt well done.
|Parts arrived quickly and well packaged, fitted in minutes great service.
...Smithfield Murray Ltd
|Significant stock issues leading to late delivery and delays to my build. Very unsatisfactory.
Also, the need to send emails via your web interface is annoying if you are not at a computer trying to do it from blackberry.
The goods you ordered are specialist commercial and not a common item. I also see there where 3 items to your order but only one was stock checked which maybe the result in your disappointment, I am sorry you have been inconvenienced.
Our notes system logs you in and takes you to where you reply from a one click link in the email.
|excellent service, all you want from an online service. thank you
|Boiler nozzle arrived well packed but took over a week. I believe this was due to the item being out of stock. However it was the exact type required.
|The order came in sooner than promised so we were pleased with the service
...Oxford Instruments Plasma Technology