Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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Service was good with good feed back about progress of order. Delivered as required.
Many thanks ...Alan T Begley
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Smooth ordering process.
Items despatched and delivered to me as planned.
The goods were well packaged and arrived safe and sound.
My gas engineer will be able to give a more balanced view when he arrives to service my fire but I cannot see any issues. ...Brian Coupe
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Very prompt service excellent communications, very pleased. ...Robin Jukes-Hughes - Mr
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An Anexcellent Anexcellentfast Anexcellentfastand Anexcellentfastandprompt Anexcellent fast and prompt service would would ertainly recommend recommendto recommend to all. ...Paul Alan King
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A very good service. ...Mr.K. Goodland
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First rate service, no complaints or adverse comments ...JAMES FLATT
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Excellent price, excellent service. Would highly recommend. ...David Richardson - Fenwick Ltd
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Hi. I have recd my order. Thankyou ...mike sewell
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Very good service. Kept me informed and showed high standards of customer care. I would recommend with no hesitation ...maysan alnufoury
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