The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price! ...Laurance Knight
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Excellent service! ...Marini Maurizio
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Took ages to deliver. Should have warned of this before taking payment.
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Hello
We are sorry, some times items are out of stock and can take some time for delivery.
Regards
MyTub ...Mr. Andrew Coleman
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Great product! Great price the cheapest I found online, speedy delivery, would recommend, Ill be using My Tub in the future.
Thanks ...Kimberley Burke
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Dear Sirs,
I have had two orders with you, both now delivered. The first one was somewhat delayed and on the second one, over £25 and hence postage free, an attempt was made for me to pick the order up myself or pay extra for a carriage charge due to distribution. I queried this and it was withdrawn and some free tape included with the order. The people I dealt with via email were prompt and polite in their responses.
Kind regards,
Paul Kelly ...MR P KELLY
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Very helpful service with useful updates. Able to source difficult to find products. ...Carbennan Cars
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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
...Steve Dixon
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parts took a while to turn up but i was kept informed every step of the way, ability to pick it up from a local store was very useful, so whilst not the fastest service, my customer experience was very good. ...Alastair Onesti
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Sir/Madam,
I run a relatively small maintenance company where cost/profit ratio is king. I am also new to "my Tub." I placed my first order, today, over the internet, a lady called me back to ensure I was receiving best value for money for my requirements.
The lady suggested a change which I was very happy with, which means as a result I felt extremely valued and not just a number.
Now I will go to you guys first without question.
Thank my congratulations on running a very impressive company ...Dave Turner
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Briilliant service thank you very much. Good communications. ...Amanda Cairns
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