|Good Service, I was able to identify the correct part and they arrived promptly
|I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
|Needed two deliveries to complete the order, but other than that this was a good service.
|It is disappointing that you refuse to post small items when I was happy to pay internation postage with signature / insurance. The cost of sending 3 small items that would basically fit into an envelope is extremely high and to insist on courier service is disappointing.
Alwyn Kennedy JP Vic
Very sorry but we are not geared up to use the royal mail for deliveries.
...Alwyn Kennedy JP
|Exemplary service. Originally placed order on ebay but was let down greatly. Your companys handling of my order was first rate and your communications excellent. I was updated regularly regarding the delivery status leaving me free to carry on with other things. THANK YOU.
|re-assuring to get the stuff quickly and easily, no problems, no hidden charges, well recommended
|we dealt with LAURIE who was very helpful, very quick to respond with any queries, seemed a nice man, THANK YOU
...g r hawes
|Amazing speed of delivery, shame all companys cant do the same. Well done!! Thank you
|Very efficient service! Delivery was made day after order was placed - Brilliant!
|Well done guys, you sourced an obsolete part in 48hrs, great communication, first class service, your number is now on our board!
...Brooms Park Ltd