Following damage on the first delivery the replacement arrived very well packed but still with two bent pins at the end of the bulb!!! This obviously did not happen in transit. It seems that a consignment delivered to you must have been damaged. I advise checking before delivery. I have managed to sort out a bulb so that it is usable and it seems OK.
Regards Phil Barden
...P J Barden
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Will never use you again i need those parts
To complete a job rhis week ended up with them Friday afternoon at 17.00
...Richard Oakes
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great service and prompt delivery.
...Joan Sterritt
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The shopping experience was good from placing the order to the speed of the delivery.
I will definitely use your company again.
...Amanda
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Great service...Thank you.
...ANDREW M. MORTON
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Good service. Faster to send the order with DHL to Iceland
...Agnar Árnason
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Superb customer service and flexibility to rearrange delivery at short notice.
Will definitelty recommend you.
...a c johnson
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Part arrived within 24 hrs and no problems whatsoever. Many thanks. No hesitation in using you again.
...K.L.Simpson
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over 3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Excellent customer care and service. Great pricing and fast delivery.
...Elizabeth Truszkowski
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£
£728.42 
