I ordered a toilet cistern which arrived promptly but I had selected the wrong item. When I called for help to get the right item, Steve was extremely helpful and patient in getting me the correct one. Many thanks! ...Colin Payne
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All worked-out very well, well done, thank you, ...Jean-Luc Laloe
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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Received exactly that which was ordered, pity about the long delivery.
...Tom Murray
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Goods received today all in good order.
Excellent service thank you
Alan Dungworth ...Alan George Dungworth
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Item received 3911 instead of 31811. Waited in for 3 days in order to
sign for item as we have no near neighbours. Not at all impressed with
UK Mails delivery service. Jeanette and Christine at MyTub very helpful tho, and always pleasant throughout.
...Michael Elworthy
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Excellent service, prompt delivery ...John Carley
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Great product, good communication and delivered on time - what more could you ask for ...Nicola White
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I got the package, all right ...Lajos Sándor - Heating Company Kft
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Ordered on 3rd February but not delivered until 17th - 14 days later. ...John KentonPage
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