Excellent service - Product came when they said it would and a very competitive price. Thoroughly recommended. ...Tim Mitchell
|
Thank you for your assistance ...Clifford Birmingham
|
excellent service thank you ...Karine Cheong LY
|
On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
|
Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet ...Julie Lloyd
|
Part I ordered was delivered very speedily. I needed this gas valve as my heating had broken.
Very relieved when it arrived a day before the date I was originally given, thank you. ...Alison Head
|
There were a couple of problems, but the staff were outstanding in seeing the situation resolve, they were really helpful. Thanks ...elaine.willett
|
great service ,kept informed about delivery would use again ...ALAN M KIRTLEY
|
Prompt service, product as described and at a very reasonable price.
Will use service again when necessary. ...Asha Ravi
|
Excellent overseas service. Quick and helpful.
...Mike Enns - Aurora Geosciences
|