|Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.
|Very friendly, helpful and kept me up to date every step on the way. Many thanks for a brilliant service.
|order arrived on time and very good service
|Simple order taking by someone who knew exactly what I wanted - packed and delivered on time to MyTub, but one day earlier than I reasonably expected.
...Mr C P Ryan
|Very good value and prompt delivery - thank you
|Great service. came really quick. Very happy with the product.
Thank you very much
|arrived in a couple of days will deal with you in again and would recommend your company to others thanks.
...Mr RW Bain
Good prices, regular e-mail status updates and propmt accurate delivery
...Mr Malcolm Hogg
|Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you.
|Helpful staff....the right parts delivered with a smile early the next day.
A rarity these days but well done .Many Thanks a great service.