Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you ...Mrs Catherine Dobson
|
The order didnt come immediately But my tub was very good At updating Where things had got To and when i might expect it. Will use again ...David Finch
|
The price and service were good, though the dealy from placing the order to delivery was rather long (several weeks). In practice it didn't matter in this case, but normally I woudl not have wanted to wait so long. ...scott windeatt
|
Wow, Item arrived at my house next day even thou I only ordered after 5.30 pm . Thank you for speedy delivery. I will defo be buying from you again. John ...john bradford
|
Hi, I found the service very good and quick ,The lady i spoke to in customer service top class and would use your firm again. yours Mr K DAVIES
...keith davies
|
Item delivered in a timely fashion and to the schedule advised by your online message service which was useful. Everything is as expected. Thank you. ...bryce wilkinson
|
Excellent service - thanks. ...Richard McBrien
|
Prompt delivery and a good price. Quite rare to find spare parts with such ease ...MRS C WISEMAN
|
We had excellent service from My Tub. From placing the order to the delivery of the bidet everything went as planned.
I only wish other companies we have ordered from recently could have been as efficient. We are very impressed with the company and would recommend you most highly to all our friends.
Regards. Jennifer Lowe ...Jennifer Mary Lowe
|
Thanks for all your help
One small thing bit of a gap between order and delivery even tho we paid for deleivery
Thanks again ...South East Maintenance Solutions
|