All fine really, apart from a pretty slow delivery service. 6 days to deliver within the UK is I bit excessive, as Ive had things shipped from Napal in less time.
...Paul Regan
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Good website & couldnt be beaten on price, however items took a lot longer to come than I expected, but was updated on the progress week by week.
...Jayesh Mistry
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Excellent communication from the team and found the product I needed to complete the job in my bathroom. Definitely recommend using this company.
...Patricia McCarter
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Good service, prompt delivery, great price. Website easy to use. Recommend.
...A H Crawford
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Prompt and efficient service
...Peter Morecroft
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Fantastic service, next day delivery, very satisfied.
...Marian House Nursing Home
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Delivery received yesterday in opened package, damaged box and partrs missing. NOT impressed
...David Hall
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Exactly as it said on the tin. Couldnt ask for better service.
...Alan W Harper
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Overall happy with the service received. Communications were prompt and any issues or questions with my order acted upon immediately.
I would use My Tub again. Keep up the good customer service!
...Ahsan Mian - Mr
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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£
£477.23 
