after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
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Hello
Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
Regards
MyTub
...dennis curley
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
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Very helpful
Thank you
...Avril Philipson
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I was very impressed with the service received from Mytub. The order was easy to place and arrived a few days later. I would recommend Mytub to others without hesitation. Many thanks. Geraldine
...Geraldine MacPhail
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Excellent service - many thanks
...Ian Gruar Ltd
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I have ordered toilet seats from My Tub Ltd on several occasions now and I have always found the service to be fast and reliable. The website is very user friendly and I am always kept up-to-date with emails. Thank you.
...Lisa Smith - Bircham Dyson Bell
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Communication was excellent giving me updates however I was given two delivery dates that were not fullfilled and I had to ring up every time to ask for confirmation of delivery. I eventually received the goods on the 3rd proposed delivery date.
...Hitachi Automotive Systems Ltd
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Very impressed with prices,speed of delivery,and quality of parts. Will be using your services more. Thanks again.
...Stressfree-it
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Excellent service quick delivery would highly recommend this company!!
...Bradley Eldor
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Good communications from MyTub to let me know that parts would be delayed as not in stock. Responded to my queries v quickly.
...Stewart Anderton
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£
£728.42 
