Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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No problems item as advertised with good delivery times thank you ...John G Staveley
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good service, friendly staff ...edward newell
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I have no complaints at all - the part was delivered on time and there was no problem with the order.
Thanks ...Stephen Perry
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Your service was very good and friendly, my only problem was finding you in the first place! The Johnson Controls network was almost impossible to work through as I did not know the part numbers of the replacement parts for my old Penn range items.
Also the name "Mytub" did not at first register in my mind as a supplier of JC parts.
However, having found you I shall be pleased to use your company for my future needs! ...Charles H Mitchell
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All good, Little slow in arriving, but the pandemic is slowing most things down! ...Ruaridh Macleod - Boiler Services Forfar
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Couldn`t believe how quickly the parts arrived, and the right ones! Many thanks,
Steve. ...Hentervene Holiday Park
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Excellent customer service all round and prompt delivery! ...A Gill
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I received the item rather late, but it arrived in good condition intact. ...ZUBER MATIN
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All round 5 Star service, would recomend to anyone. ...Anthony de Vine
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