|Good prices, delivered quickly, good range of products. Ill be back!!
|Excellent service, part arrived on Thursday before 8.30 a.m. thank you
|Order arrived on time as promised. Very helpful staff. Excellent service.
|Excellent service for a great price. The delivery driver was very friendly and helpful too!
|Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
|Very good service. Order was delivered on time and the price was competitive.
...David John Burdon
|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|Thank you our order was delivered at 2.30pm on Monday 22nd May - the part fitted perfectly. Many thanks for your efficient and prompt service.
...Mr Peter Lund
Thanks very much. I wish all companies would offer the same service as you do.
I will order the item tomorrow.
|Very efficient service Good correspondence and fast delivery. Many thanks