|Im happy with the service from My Tub. The team was very helpful in finding an alternative item for me when my original order counldnt be completed.
The team sent pictures of the item to help me make a decision and processed a refund as the alternative was cheaper than my original order,
Very happy with the teams overall service level and would use My Tub again.
...Mr S. Skinner
|Despite the fact that the order was delivered at seven days and I thought it would only take about 2 days, as soon so the staff knew there was a problem they could not have been more polite and helpful to ensure I got my product. Well done and thank you!
|Problems with stock availability meant that this was not delivered on time, but comms was good and I was kept informed on progress.
|Excellent and reliable service.
...Edinburgh Marriott Hotel
Received order thank you and delighted with service.
Mr and mrs C.Milne
...Mrs Christine Milne
|Excellent service received and good product. Would use again.
|I was impressed with your service and information about the order process.
I will definately use your site again.
Well done and keep up the good work..
...Neil A Mearns
|Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!
|Brilliant communication throughout. We got a message after ordering and paying that the item was no longer stocked but that they had sourced it from the manufacturer and would be able to fulfil the order. We then were updated re dispatch and delivery. First class!
|There were a couple of problems, but the staff were outstanding in seeing the situation resolve, they were really helpful. Thanks