|Package arrived in good time - thanks
|First time we have dealt with you ,very efficiant and polite,goods arrived on time excellant
Good communication from the sales team.
|Good service, clear communications & delivered on time.
|We have absolutely no complaints whatsoever concerning our dealings with mytub. The item we ordered was obsolete but mytub were very quick to suggest alternatives. We phoned them to order one of them which was cheaper than the one we had ordered and paid for. The balance of our payment was refunded immediately. The item, a towel rail, arrived the next day. From start to finish, we were kept fully informed of the progress of our order. The person we spoke to on the phone was polite and efficient. We can thoroughly recommend this company. You will not be disappointed.
|All products arrived on time - Good service
...John Hawson - City of London School
|Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service.
|Great service. Items delivered on time and in good order.
|Good service and communication excellent, When you telephone My Tub you get through to a human being very quick!
|The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.