i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
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Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
Regards
Steve Marshall
...keithadamson
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Excellent delivery and progress reports thank you.
...ERVIN AMASTEEL
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Thank you for your prompt sevice, cannot fault you!!!!!
...Mrs L S Ward
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Very prompt and efficient service
...Geoffrey Bloodworth
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easy to order,and arrived on time ,no problems!
...david hopkinson
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Good communication. Delivered when promised. Very competitive price. Happy customer. Many thanks
...Malcolm Holt
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Great service, competitive pricing. Would definitely recommend MyTub to others.
...Sarah Johnson
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great service, quick delivery and informed at every stage of the order, will use you again.
...james pettitt
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On time, on budget and to specification, what more can I say. Perfect
...Paul Curran
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£
£477.23 
