|Significant stock issues leading to late delivery and delays to my build. Very unsatisfactory.
Also, the need to send emails via your web interface is annoying if you are not at a computer trying to do it from blackberry.
The goods you ordered are specialist commercial and not a common item. I also see there where 3 items to your order but only one was stock checked which maybe the result in your disappointment, I am sorry you have been inconvenienced.
Our notes system logs you in and takes you to where you reply from a one click link in the email.
|Everything fine with the part but I was disappointed with the slow delivery.19 May until 1 June.
|I ordered an Astracast sink on Monday evening and it was delivered Friday morning. Im happy with that turnaround time, however the sink didnt have a waste kit with it. Now that I search your site I find it for around £5, but would have to pay £12 to get it delivered. The waste kit page for WK0285 has a link to an Astracast pdf spec where I can see exactly which sinks come with a waste kit included, and for those that dont, the corresponding waste kit code to order. If that same pdf link was on the web page for SX0843SX sink that I ordered, then I would have worked this out and ordered the waste kit too. Or, as with other sites, it would be useful to have a related products link, as I cant imagine there are many people that want to buy a sink without its associated waste kit. Now although
|Excellent service, thanks
...E DRIDGE Boatbuilders
|Very pleased with the service. Slight delay in delivery was communicated to me as soon as it was known about, and delivery followed 24 hours later.
|Order received and as required.
...Gilbert Clayton - IDL Engineering Limited
|Very happy with the service, product was delivered quickly and on time - Would definitely use this website again.
|The boiler baffle plates arrived promptly. They fitted perfectly and the boiler is working as new.
|Excellent service and very helpful delivery man. Will certainly do business with you again.
|Good prices great service very helpful and friendly team.